Getting Started
Setup
- Brief Overview of the System
- Account styling and How it works
- What is Configuration?
- Setting up a class and class schedule
- Creating an event
- Direct booking, Purchasing links and Event links
Guides
Classes, Courses & Events
Settings & Configuration
Services
Configuration
- Shared resource - Configuration
- Google Analytics 4 [GA4]
- Resource Colour Coding custom feature
- How to Create a Term Event
- Events
- Configuration
Settings
- Expiring a Coupon / Discount code
- Change your subscription payment details
- Historical bookings - adding bookings in the past
- Configuring refunding
- Settings
- What is a booking interval
Locations
Vouchers
User Accounts
Integrations
API
Video Conferencing
Dropbox
SwiftPOS
MailChimp
Web analytics
Payments
- Xero integration for invoice import
- What payment providers can be used for online payments
- How to take online payments with SecurePay
- How to take online payments with PayPal
- How to take online payments with bookit Pay
- How to take online payments with Onestop Secure
Support
Technical Support
Security & Updates
Login
Unable to login
Internal
Configuration
Articles
Tips to improve your business
- How does bookitlive work for different business types?
- Driving Lesson Instructor assessment forms
- What is the difference between a coupon code and a voucher code?
- ONLINE BOOKING & PAYMENT SYSTEM for Entertainment and Leisure businesses
- 5 benefits of online booking software
- Solutions for running a successful driving school business
Announcements
- Dashboard Notification Menu
- bookitlive app icon updates for release in 2018
- Update 21st July 2016
- Add unavailable days is now Remove Availability
- Indoor Trampoline centre growth contribute to 4 million online bookings
- Australia’s biggest Motoring Associations to use bookitlive
FAQ
FAQ for business
- Disputed payments and chargeback
- Moving an event session time
- Card details & PCI compliance
- The difference between a coupon and voucher
- Styling - CSS customisation
- What is the Calendar page?
FAQ for clients
Features
Features and settings
- ★ Managing Waitlists
- ★ Client notes- online forms & file attachments
- How to Resend a Booking Confirmation Email
- Extending a voucher code expiry date
- Approve all bookings
- Overriding the product cost at time of purchase
Help for clients
Client Settings
Managing bookings
- Booking times not visible to the public
- Client booking process
- Notification emails not being delivered to clients
- BOOKITLIVE PTY LTD WEST MELBOURN on your statement
- No suitable booking timeslot
- Process for a client to change their own booking
Business Accounts
Troubleshooting - Fix it yourself
- Turning private browsing off iPhone iPad
- email delivery failure
- Clearing saved passwords on iPhone / iPad
- Apple IOS 10 Safari issues
- Clearing your browser cache and history
- bookitlive emails being sent to spam or junk
Reporting
Client Management
- ★ Client Records
- Moving client between accounts
- Changing client email address
- Adding Clients
- SMS and email Marketing
- Using alias email addresses for multiple client records
Booking Management
- Audit Log
- Booking an event from the provider dashboard
- Adding a booking from the dashboard NRMA accounts
- How to disable a service from appearing in the public view
- How to encourage clients to use my online booking software
- Adding a booking from the dashboard for an existing client