What are Audit log items?
Audit log items are recorded purchases, bookings, events, client and user actions. Each item contains details of the transaction EG Date/Time, Business, Action, User, Client, Transaction and Audit.
Audit tracking allows you to search for specific items.
The Audit Log tool is available on the business Dashboard.
How to search for information in an Audit log
- Go to Dashboard > Tools > Audit Log
-
Search for Date range
Note: Date range of search is limited to 90 days maximum. Audit details are only visible on the screen, cannot be downloaded. Audit log data older than 12 months is archived.
- Select Record Type
- Select Action (summarised in Audit Actions table below)
- Select other search filters (search filters summarised in Audit table schema below)
- Filter
Audit Actions
The following table is a summary of audit actions.
| Record Type | Action | Item Description |
| Purchase | Add | Product purchased. |
| Purchase | Refund | Full/Partial refund to client. |
| Booking | Add | Booking added. |
| Booking | Modify | Booking modified. |
| Booking | Cancel | Booking cancelled. |
| Event | Add | Event added. |
| Event | Modify | Event modified. |
| Client | Add | New client added. |
| Client | Modify | Client modified. |
| Client | Remove | Client deleted. |
| Client | File | A file has been uploaded to a client record. |
| Client | Form | A client form has been completed. |
| User | Add | New user added to account. |
| User | Modify | User modified from user page. |
| User | Remove | User removed from account. |
| Notify | Confirm SMS | SMS confirmation sent. |
| Notify | Confirm Email | Email confirmation sent. |
| Notify | Request Email | Email unconfirmed booking sent. |
| Notify | Decline Email | Email sent indicating unconfirmed booking was declined. |
Audit table schema
This table is a summary of item search filters.
| Display Name | Field Name | Description |
| N/A | id | Audit log ID |
| Date and time | date_entered | The date and time of the action |
| Business | business_id | The bookitLive provider ID |
| Booking ID, Purchase ID | ||
| Source | record_type | The source of the action (purchase, Booking, Event, Client, User) |
| Record / Action | action | The action that occurred. (Add, Cancel, Modified, Record, Form) |
| Record / Action | action_sub |
The sub-action that occurred. Refund, Forfeit |
| Record / Action | action_status | The status of the action. Success, Failed |
| User | user_name | The username who performed the action |
| User | user_email | The user email who performed the action |
| User | user_access | The user access level |
| Audit | before | The details of the action that before change |
| Audit | after | The details of the action that after change |
| Transaction | transaction_id | Booking or purchase id |
| Client | client_name | Client first and last night |
| Client | client_email | Client email address |
| Client | client_phone | Client fixed or mobile |
| Transaction | transaction_receipt | Invoice or voucher code |
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