Brief Overview of the System

What bookitLive's system can do for you 

bookitLive is a hands-off booking software that automates your business' bookings with online payment, reminder and scheduling features

Create customisable booking pages with multiple services, employees, packages, products and gift vouchers. Whenever customers book and pay online, your dashboard immediately updates your availability and all booking and payment details in real-time.

bookitLive have booking solutions for a range of service businesses and is suited to all sizes, from small businesses, medium companies and large enterprises.  


How to get started

Sign up for an account online for a free 14-day trial.

Once you have signed up for an account, activate you business account and begin setup. 

  1. Adjust the default account settings to match your business preferences.  
  2. Select customer features for your account.
  3. Add the  services your business offers
  4. Add resources for each employees and link to the services they perform

You will be able to access you public booking page and go to settings to further configure your account. 

A full setup guide is available. 

General Configuration

When you create an account, the system automatically creates three pages for you; Business Mini website, public booking and product purchasing pages. 


Business Dashboard is where you login and manage you bookings, settings, design etc. This is only accessible to the business owners (not clients). 

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Public booking page is the interface for you clients. On this page, they can book your services and leave contact info. To access your public booking page, 

  1. Login to Business Dashboard
  2. View > Public Booking

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You will be transferred to the booking page and you can copy and send the URL to your clients so that they can find your company.

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Layout and Menu

  1. Upper bar - Three-dot button Screen Shot 2024-04-17 at 6.01.46 pm.pngshows/hides your business' Subscription/billing package, link to the business Dashboard and Bookings. Latest notifications are marked by the bell Screen Shot 2024-04-17 at 6.03.59 pm.pngon the top right.
  2. Dashboard tab - It contains upcoming bookings, make a client booking etc. To access details of a booking, click on the right arrow Screen Shot 2024-04-17 at 6.19.54 pm.png. Client information, booking modification/cancellation etc. can be accessed by selecting the various symbols. 
  3. Calendar - Section where you can add, modify and delete your bookings.
  4. Clients - Search, add, edit and delete clients. You can also contact clients through this tab. 
  5. Reports - Contains different kinds of statistics you may wish to analyse and review from your clients
  6. Tools - Allows you to set schedules for the whole company, as well as the separate services/classes and providers. It also contains various general options for your account such as Booking Messages, Waitlists, Audit Log and Offline Backups. 
  7. View - Access Public Booking page and Mini-Website. Add, edit and delete Products offered. 
  8. Configuration - Add, edit and delete business Services, Resources, Locations, Events and Products. 
  9. Settings tab contains several sections:
    • Account Preferences - Add, delete and edit your business details.  
    • Advanced Setting - Contains Google analytics and various enabling settings. 
    • Daylight Savings - Define Daylight Saving hours. 
    • Client Preferences - Add, delete and edit client detail preferences.
    • Notifications Settings - Customise how notifications are sent to your clients.
    • Email Templates & SMS Templates - Customise email and SMS template features.
    • Users - Add, edit and delete users.
    • Images - Add and delete company logo and business images.
    • Opening hours - Change the opening hours of the business. 
    • Online Payments - View and modify Payment gateway settings.
    • Integrations - Connect or remove external links (EG Client File Storage, Video conferencing etc.) to your account. 
    • Coupons - This section appears if you are using Coupons and Gift cards custom feature for issuing gift cards and allowing your clients to have some discounts.
    • Voucher codes - Add, edit and delete voucher codes.
    • Membership subscriptions - Appears if you use Membership custom feature and allows you to create different kinds of memberships for your clients.
    • SMS Credits - Purchase or top up SMS credits.
    • Terminology - Add, edit or delete descriptions for business resources and services. 
    • Public views online - Toggle to make the booking page visible or non-visible to the public. 
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