Why do you need to clear your browser cache & history?
Your browser has a folder which contains certain items that have been downloaded and stored for future use. This includes bookitlive images, buttons and files required by the bookitlive software, these files are saved (cached) on your device. When using a bookitlive webpage your browser checks if a copy of the files on the page is in its cache already. If so, it will save time by not downloading again which makes the webpages load faster. In certain situations the saved files might be out of date and impact the normal operation of the bookitlive software and will need to be updated.
Force Browser refresh Chrome
Sometimes a force browser refresh by clicking Shift + Ctrl + F5 will solve the problem. If this does not work a forced clear of your browser's cache is required to download all latest data from a website.
Clearing Browser cache and history in Chrome
If a browser refresh does not resolve the problem force clear the browser cache and history.
- Select the top right hand menu
- Select Settings
- Select History
- Select Clear browsing data
- Select "the beginning of time" for Obliterate the following items from
- Select all the items
- Select clear browsing data