Sandra
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Activity overview
Latest activity by Sandra-
Sandra created an article,
Extending a voucher code expiry date
When an automatically generated or manually created voucher code is created an expiry date can be set. On occasions the voucher code expiry date might need to be extended. Changing a voucher code...
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Sandra created an article,
Approve all bookings
When you select appove all booking on your account preference all booking made by your clients are unconfirmed (Tentative). The unconfirmed bookings appear on your dashboard under the section Uncon...
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Sandra created an article,
Expiring a Coupon / Discount code
Expiring a coupon or discount code requires setting the expiry date to a date in the past. Expiring a code Go to Setting Coupon codes or Discount codes All the created codes will appear on the ri...
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Sandra created an article,
Resolving Chrome browser issues
Often, improperly configured browser settings can wreak havoc. Usually, this is caused by using lots of extensions over time, although browser hijackers can also play a role. Try resetting Chrome ...
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Sandra created an article,
Dashboard Notification Menu
A notification menu appears at the top right of your dashboard and is used to communication inforamtion about : Changes or new features in bookitLive Planned maintenance and scheduled outages...
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Sandra created an article,
Change your subscription payment details
When you initially signed up for your bookitlive account we asked for your card details to use for the monthly or annual subscription payments and SMS credit purchases. When your card expires or i...
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Sandra created an article,
Overriding the product cost at time of purchase
So you are using bookitLive for taking payments for booking and product purchases but you also need to process payments for other reasons like miscellaneous payments or giving special discounts. Ad...
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Sandra created an article,
Extracting report files for weekly and monthly reconciliation
Weekly files (bookitlive.net) Log into https://bookitlive.net with your reseller user account Select the reports tab Select the Fees tab Select the BIL weekly fee report Select Custom range for ...
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Sandra created an article,
Historical bookings - adding bookings in the past
We would all like it if our business ran as smooth as possible but there are times when you need to cater for situations that are outside of our control. While customers would normally make booking...
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Sandra created an article,
Configuring refunding
Accounts using bookitPay or SecurePay can be configured to cater for manual and automatic refunding. Login as an Administrator or Manager Select Settings > Online Payments Select Allow automatic r...