Sandra
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Activity overview
Latest activity by Sandra-
Sandra created an article,
Resolving Chrome browser issues
Often, improperly configured browser settings can wreak havoc. Usually, this is caused by using lots of extensions over time, although browser hijackers can also play a role. Try resetting Chrome ...
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Sandra created an article,
Dashboard Notification Menu
A notification menu appears at the top right of your dashboard and is used to communication inforamtion about : Changes or new features in bookitLive Planned maintenance and scheduled outages...
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Sandra created an article,
Change your subscription payment details
When you initially signed up for your bookitlive account we asked for your card details to use for the monthly or annual subscription payments. When your card expires or is cancelled you will need ...
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Sandra created an article,
Overriding the product cost at time of purchase
So you are using bookitLive for taking payments for booking and product purchases but you also need to process payments for other reasons like miscellaneous payments or giving special discounts. Ad...
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Sandra created an article,
Extracting report files for weekly and monthly reconciliation
Weekly files (bookitlive.net) Log into https://bookitlive.net with your reseller user account Select the reports tab Select the Fees tab Select the BIL weekly fee report Select Custom range for ...
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Sandra created an article,
Historical bookings - adding bookings in the past
We would all like it if our business ran as smooth as possible but there are times when you need to cater for situations that are outside of our control. While customers would normally make booking...
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Sandra created an article,
Configuring refunding
Accounts using bookitPay or SecurePay can be configured to cater for manual and automatic refunding. Login as an Administrator or Manager Select Settings > Online Payments Select Allow automatic r...
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Sandra created an article,
Changing your email address
A user can change their own email address form their profile page. Login with existing email address and password. Open your user menu and select Profile Enter a new email address Enter ...
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Sandra created an article,
Refunding a payment
Booking and product purchase payments processed using bookitPay or SecurePay can be refunded directly from your bookitLive account. Only Users who are Administrator or Managers can refund payments....
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Sandra created an article,
Booking an event from the provider dashboard
Event bookings can be added from your bookitlive dashboard and uses a similar event booking process as client except you add the client details first. Adding an event booking from the dashboard ...