Sandra
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Webex integration
bookitLive integrates the online booking processes to automatically schedule Webex video web conferencing at the time of booking. It only takes a minute to connect your Webex account. Once connecte...
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email marketing
bookitlive provides the email marketing tools to communicate to your existing clients. As people book or buy your services and promotions they are automatically building a client list for your busi...
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Client booking process
The client booking process varies dependent on the booking requirements of the business: A client booking could be for an individual or for multiple people The business requires additional questio...
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Communicating with your clients
bookitlive allows you to send bulk emails or SMS's to your client list to allow you to communicate news or other information. From your client page you can filter which clients you want to select b...
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Repeat bookings
The Repeat booking feature allows a business to make multiple bookings at the same time. When repeat booking feature is activated on your account a repeat bookings can be added from an existing boo...
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Notification emails not being delivered to clients
Why do some clients not receive their notification emails All notification emails are sent using the email address donotreply@bookitlive.net as the sender and your bookitlive account admin address...
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Follow-up notification options
Follow-up Rules Follow-up rules are used to set when your follow-up notifications will be sent after a booking was been completed. Adjusting the times will change when the follow-up is sent. Any qu...
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How does an Any resource selection work?
Q. When making a booking and selecting Any for the resource selection what happens? A. We build a list of all the resources that have availability to perform the service at the time selected. We th...
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Managing Waitlists
Once clients have joined a waitlist you can manage the waitlist from the Tools > Waitlist page. From the waitlist page you can: Remove one or more clients from a waitlist Add a client to a waitlis...
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What is waitlisting?
Waitlisting allow a business to add customers to a list for sessions and events that are booked out so the customer can be notified when space become available. When a customer wants to book a ses...