Sandra
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Did not receive booking confirmation email
Made a booking but did not receive a confirmation email. This can happen due to incorrectly entered email address or 'spam filter' software incorrectly identifying messages from bookitlive as 'spam...
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Booking Management User Guide
Booking Management User Guide
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Process for a client to change their profile
A client can change their own profile setting themselves form their client dashboard. This includes updating the spelling of their name, correcting contact details such as their phone numbers or a...
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What is the Uncancellable period
Uncancellable period The uncancellable period is the amount of notice a client needs to give in order to cancel a booking. This is used to prevent clients from making last minute online cancellatio...
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Moving vouchers between accounts
An administration tool is available for admins and resellers to move vouchers between accounts. The functionality is provide via the Voucher Report page and allows for voucher(s) to be searched by ...
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How to control the order that resources appear on the calendar (Resource Sort Order)
By default bookitLive displays your resources in alphanumeric order of your calendar page. The Resource order can be changed and set from the Configuration > Resource page Goto Configuration > Res...
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Setting Break time between bookings
Break Time Break time allows for additional time needed between bookings to cater for clean up, processing payments, preparation for the next client or travel between bookings. The break time optio...
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Creating a Purchase Report
This guide explains how to create a Purchase Report from your bookitlive dashboard. bookitlive Purchase Report.
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Remove day(s) from being available
A Business that uses a fixed repeating schedule needs the ability to define a day or date range when their resources are unavailable or the business is closed. Removing availability could be used f...
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Creating an event
Each event needs to have its own service and resource. The Service is used to set the number of participant, the costs and duration. The resource is used to set the schedule. For example if your bu...