Sandra
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What are notifications?
Both SMS and email is used to provide booking, purchasing and reminder notifications. Booking confirmations notification A SMS and email notification are sent to the client when a booking is m...
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Activity Report
The Activity Report is used to determine what bookings & payments transactions occurred within a selected date range. This report lists all bookings that were completed and items that were purchase...
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Clearing your browser cache and history in Internet Explorer
Why do you need to clear your browser cache & history? Your browser has a folder which contains certain items that have been downloaded and stored for future use. This includes bookitlive images, ...
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I cannot login, what do I do?
These quick steps may assist in resolving the problem yourself. Completely clear your browser cache history and passwords Try to login again See these link for clearing browser cache and his...
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How do I export (download) my data?
Exporting data You can export and download both your booking and customer data allowing you to easily migrate your data. To export & download your client data, read our help article Export clien...
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Export client data
Use the client page to export client data to a spreadsheet format (.csv) to use in Microsoft Excel or Apples Numbers. To export all of your client data: Select Clients tab Use search to select the...
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Exporting booking data
The best way to export your booking data is to use bookitlive reports. Use the bookitlive reports to export booking data to a spreadsheet format (.csv) to use in Microsoft Excel or Apples Number...
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How do I cancel my account?
We are very sorry to hear that you are thinking of leaving. If there's anything we can help with, please email our bookitlive support team. Also, please see our guide on exporting your booking da...
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Why do you need my credit/debit card number for a free trial?
When you sign up to bookitlive, we offer you a 14 day free trial from when you sign up. At the end of the trial period, your card will be automatically charged according to the package selected on ...
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How can I disable a Service, Resource or Product?
You can disable services, resources and product so they don't appear on the public booking and product purchasing pages. for each Service, Resource or Product deselect the option Visible from publi...