Sandra
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Changing client email address
There are situations where a client record has been added without an email address or a client changes their email. A clients email address can be updated by editing the client record. Changin...
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Categories
Configuration > Categories Categories allow you to group your Services and Promotion together. Categories are used on your mini web site page to allow clients to easily find and book services or p...
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HTML emails notifications
What are HTML emails The HTML emails allows you to use fonts, colours, table columns, links and images in your email notifications. All areas where you configure email content will have an integr...
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Communicating different information based of the service being booked
Sometimes you want to communicate different information to your customers based on the service being booked. bookitlive allows each service to have its own signature text to cater for sending speci...
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Web analytics tools
bookitlive integrates with Google Analytics and Google Tag Manager (GTM) to provide the Web analytics tools to measure, collect, analysis and report on of web data for all booking and purchasing pa...
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Why does my bookings not appear in bookitlive when using PayPal to process payments?
If you are using PayPal to process your booking and purchase payments the PayPal account needs to be a verified account to avoid payments being set to pending. If your PayPal account is not verifie...
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Refunding a purchase in PayPal
If you are using PayPal to process booking and purchases you need to be able to identify the transaction reference in your bookitlive account so you can find the transaction in PayPal to process a ...
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email delivery failure
email notifications will fail if the email address used is not valid or the receiving email server cannot be contacted. When an email is sent to an invalid email address the email will bounce back ...
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Is bookitlive PCI compliant?
Yes, bookitlive is fully PCI compliant. Accepting online payments in bookitlive is completely safe with all payments processed through PCI compliant secure payment gateways.
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Daily Deals
Within your bookitlive account you can setup voucher codes to cater for daily deals. This feature enables you to: Take redemptions online Gather the contact details of your customers for future re...