Adding Smart Forms to your bookitlive account

Smart forms allow questions specific to your business to be asked during the booking process. The additional information collected could be "How did you hear about our business", "Attendee details" or "Medical conditions" etc.

As smart forms are coded specifically for your requirements bookitlive will create and test them for you and add to your account for a small fee.


A custom form can be added to each service that your business offers. The same custom form could be used for all services or you could use a different custom form for each service.

Adding a custom form to a service

  1. Select Configuration > Services & Resources
  2. Open the service you want to add the custom form to using the +
  3. Select the Custom form to use for this service

Note: The Smart Form option is only available when smart forms have been added to your account by bookitlive. If your account does not have any smart forms this option will not be displayed.

The Smart Form pull down list will contain all the forms that have been added to your account.

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